Total Home Roofing
Online Customer Reviews
"In January 2018 Total Home put on a new roof on our home. They were fast, courteous and did a great job. In January of this year 2023 Total Home came out and fixed a leak on an area of our flat roof. The workman that they sent worked all day from morning to dinner hour by himself. He brought all of the supplies he needed and proceeded to fix the problem. The roof looks great. I appreciate the work that they have done on both roofs and would definitely hire them again. I just called again as it seems the shingles on one corner of the house have lost their crystals in places. I spoke with Normalize and she is sending a technician out in a week to take care of that also. She was very nice also and put us in the schedule right away. This is great customer service, thank you."
"Worked with Travis their sales rep, Travis is very professional and he listened my concerns and about the price of a new roof. He worked with us on every concern I had and we went with Total Home Roofing. They did high quality work and did the job in 2 days. They fixed everything that we needed, including putting our gutters back up, our small animal prevention, better the the 1st one, painted out vents etc. I could go on but I think you all got the message. They are the BEST"
"We wish that everyone that we did business with was as honest, fair,fast, and forthright as THR was. They were great and fast, did the whole roof in 1 day, plus a lot of travel. Great people to work with. Couldn't be happier! J.Schneider"
"Thanks Total Home for our new roof. Roofing inspector Gio was there 2 days after I called the office. Gio explained the entire roofing process and was helpful with selecting the perfect color for our roof. The supervisor Jose was there to answer all my questions. 5/5"
"I am very pleased with THR. I’m really thankful to Daniel Bross, their sales rep. He was very clear as he explained all procedures and details of the job. He went far and beyond, we were able to find the right color for my roof to match my neighbors as per Hoa requirements. My roof was done in a matter of two days. And inspection was final within the week. I highly recommend Total Home Roofing"
"Chuck Griffin was wonderful to work with. He was very professional (and funny) and took the time to answer all our questions and make sure we understood the product and the work time line completely. We're looking forward to having our new roof installed"
"I met with your roofing consultant Chuck Griffin, who was friendly and professional. He thoroughly covered the process of replacing the roof and materials used and when I had questions was able to answer them to my satisfaction even after he had left my premises he was available. It is important for a company to have individuals who are knowledgeable and willing to make the customer comfortable with the reroofing process especially with the current insurance environment and the amount of monetary investment to replace their roofs. Chuck was able to accomplish this and therefore I selected your company to replace my roof."
"Company uses top of the line materials Their representative Chuck Griffin did an extremely thorough inspection of my roof. He explained the entire process completely and answered all of my questions and concerns. After all as a homeowner one of the most important improvements you can make as well as one of the most expensive is the roof over your head. The company offers very fair financing through a third party and the application and approval process were "painless" and very professionally handled. I can't wait to see the final result. I will be posting again to share"
"Chuck was Great, did exactly what I had requested. So far my interaction with Total Home Roofing has exceeded expectations. I’ve decided to have them install a Metal Roof for me. I will update this Review as time goes on. They are also removing a couple hangovers, making the roof square. I can’t wait for its completion. 😎"
"THR replaced the roof on my 1926 house in 2016. After receiving several quotes and recommendations I decided to go with them. Although they were not the least expensive, they offered the best warranty. I had warranty repair in 2021 due to small leak around chimney. Reached out to them after Hurricane Ian due to losing shingles covering roof vent. Scheduled appointment with Chelsea, they arrived on time, then Chelsea scheduled repair. Everything was completed on time and as promised. In FL roofing companies are often sketchy but I'm VERY happy to say, THR does not fall into this category. Great service and they stand behind their work!"
"From the beginning Cody T. Was very professional, knowledgeable, and very compassionate about assisting my clients. In Their roof selection as well as finance choices. The customer service this gentleman exemplified needs to be duplicated in your organization. The way he presented the value proposition was very very enticing. I look forward to doing business with your organization as well as business with Cody T. Thank you Cody. Thank you Total Home Roofing. The Solar Kowboy."
"My family had the most incredible experience using Total Home Roofing to install our brand new roof. Travis was our roofing advisor and he was extremely professional and knowledgeable. The installation crew took 2 days to install the our new roof. Without a doubt I would recommend Total Home Roofing to my friends and family."
"Mr Giovanni came out did an estimate on roof then I signed him up he provided a pre construction walk with pics that week the shingles showed up too load the roof the dumpster was there on wood the next morning 4 guys showed ripped the old shingles off and started the new the guys worked hard / professionally kept the work site clean the next day my roof was completed with all inspections / ect the yard was cleaned up and no nails this company is highly recommended by me and the professionalism of Mr. Giovanni on all the calls I made to him prior and during Even my neighbors are using this company great job guys"
“I contacted Total Home for a quote to replace our roof as we had several recommendations from trusted friends. Edgar was professional, courteous, knowledgeable, and responsive to all of our questions. He was able to give us an estimate on the spot, and we were pleased to see that their estimate was competitive with the others we received. The team worked quickly to pull permits, deliver supplies, and complete the project, keeping us informed with every step along the way. I was especially impressed with the care they took to cover the yard with tarps to catch small debris, and the magnetic sweep of the yard when the project was completed to check for any stray roofing nails. With two boys who play outside, it was reassuring to know that they had put in such an effort.”
“We use Total Roofing for our project and they are the best. From the first phone call that we made to the end of the installation of the roof their service was great. Great customer service, the sales person , the project manager , supervisor, the installer and the finance team they all are amazing and great service. Thank you for all your help and services.”
“These guys were recommended to me and from setting up the estimate to the job being finished these guys were the best. They were quick at every phase. I could write a book about how well everything went. I believe that from the call for the estimate to my roof being completed was less than two weeks, amazing!!!”
“What a wonderful experience from my call to the beautifully finished project. Everything was done as promised when promised. Everyone involved was responsive, efficient and professional. Thank you so much all of you for making this quick and painless.”
"This is the best company I have ever dealt with from beginning to end. They keep you informed, was scheduled very quickly, my roof was done in 2 DAYS!!! They had a little problem with my soffit a guy was out the next day to fix it. I can't say enough good about this company. To the owner, FANTASTIC JOB!!! I would recommend this company to anyone. I was debating on a different company, but I'm so happy I made the right decision with Total home."
“Total Home exceeded my expectations. They were professional, the crews worked hard, they cleaned up at the end of the day, and at the end of the job I had a beautiful new roof. I will recommend Total Home to all my friends and family!”
“Great company to work with. Kept us in the loop through every step of the new roof install. Delivered everything they promised. The salesman Eric Payne went above and beyond. I would definitely recommend this company. Awesome job!!”
“From start to finish everyone involved displayed great professionalism and excellent work ethics. Mr. Edgar Diazyour sales rep laid out the plan that sight manager Robert would follow . Everyone was super polite and well informed as a cohesive team.It was a great experience and would highly recommend them. Thank you again!"
“I have to say, I'm very impressed with the new roof Total Home Roofing put on my home. The crews were top notch, the service and communication was above the bar, and I was always treated with kindness and respect when I had questions. This company has their A-Game on, and did an excellent job. I could not have asked for more. Thanks so much THR!”
“As a Realtor, I have referred many of my clients to Travis at Total Home Roofing. They have the best customer service and offer a 15 year transferable warranty that adds value to both buyers and sellers.”
“I had nothing but a great experience with Total Home and David Hughes. The entire job was completed on time and the quality of work definitely exceeded my expectations. I have already recommended them to a few neighbors.”
“After talking with over 4 different roofing companies, I finally settled with Total Home Roofing. Daniel Bross quoted me with a reasonable price within a day. He answered any question I had and went out of his way to find the answer if he didn’t have it right then and there. The whole installation went smoothly and no issues. Will recommend Total Home roofing to anyone who’s looking for a new price. Best prices with the best quality!”
I referred Cody and his team at Total Home to very close friends of mine. He was immediately responsive, he has such nice quality roof materials, and his team was so professional! My friends were so impressed! AND he helped them get Solar too!! I will recommend Cody and THR to EVERYONE!!
I can't say enough good things about our experience with this company. I know this is a long review, but I believe in giving credit due and praise to people who deserve it for a job well done. I'd like to give a special thank you to Jason (sales/contract person), Christian (job supervisor/our main contact after contract signed) and the lead roofer, Paredes. Each one of these men are a credit to their profession and a huge asset to their company. The process of finding and picking just the right company to redo our slightly older roof was daunting to me. I asked friends and read reviews and got 3 quotes and fretted a lot. Even though my two friends who recently had their roofs done used other companies, I chose Total Home Roofing. I chose them because of the reviews, the extended warrantee, the selection of shingle colors (or metal colors if we had gone that way), the included wind mitigation report after the work was done, the professionalism, courteousness and promptness of the people on the phone, via email and in person when getting the quote and deciding. But another big deciding factor was that they are only one of three companies on the Owens Corning website that are listed as a Platinum Preferred Contractor. That means they have had special Owen Corning "Sure Nail" training, "Total Protection Roofing System" training and they have won at least one award of distinction from Owen Corning. And they could start the job in 2 weeks or less. My friends had to wait months to get put on the schedule for a new roof with the companies they used. The job was started on time. The entire crew of people doing the work were always courteous and went out of their way to make sure we were not inconvenienced in any way. I had to leave one day and the guys working on the front of the house stopped work and cleared a path (of the tarps holding the debris that falls off the roof when they are scraping off the old shingles) for me to walk through to get to my car. We were told the entire job would take 3 or 4 days. They had to quit early one day due to lightning storms and heavy rain, but they still got it completely done in 4 days. They even added a new roof for our little 8' x 10' shed in the back yard and that was also completed during those 4 days. The price quoted was only slightly more than another Owens Corning Platinum Preferred Contractor my friend used. But we saw the job they did on my friend's house, and I was not pleased with it. To close out, we wholeheartedly recommend Total Home Roofing. If you choose them for your roofing project, you will be very happy with the process, the people, the workmanship, the timing and the price.
They did the job just as and when promised. I checked and got bids from three others and some were less but they wouldn't reinstall gutters and their guarantee wasn't nearly as good. Included an indep inspection for my ins Co in the price. With the guarantee, gutters, and inspection included They were priced the best. Great folks and very responsive.
This company is by far the most pleasant honest company my husband and I have ever dealt with. The salesman Edgar Diaz was very honest and a pleasure to work with. The field supervisor Robert Govea kept us informed of the whole process and always checkwd to see if we had any questions. The crew that did the work was very thorough and worked until it was dark or raining. Upon completion of our roof I was very impressed how the crew took time for cleaning up and making sure not one nail was left behind. After one guy would do the clean up another would go behind him and do the same thing to make sure not one nail was missed. If you are looking for an honest, professional roofing company that goes above and beyond with excellent work quality then Total Home Roofing is the way to go. Thanks for such an amazing experience with excellent work quality Total Home Roofing. We love our roof.
Wonderful to work with… NEAT and efficient from delivery of dumpster to cleanup and removal of dumpster and other debris. Kept me aware of all that was happening and if any changes were necessary. Pleasant. Polite and helpful- Robert Gavea (sp?) and George (don’t know last name). Thank you guys and the crews who worked under our hot Florida sun! Don’t remember all a roof installation entails…
The Field Supervisor Robert Govea is a true professional and a real gentleman. He explained the roofing process to me step by step, patiently answered all questions and helped me feel confident and comfortable through out the entire process! The work crew did a fantastic job, they were very courteous and did a great job of cleaning up at job completion. My compliments to the entire crew!
Salesman David Hughes was professional. Project was completed in time frame given and on budget….no surprises… Site foreman communicated well & roofing crew worked hard to complete….all excess material cleaned up in a timely manner….No complaints here…can recommend to my mother….I appreciate the hard work guys…Thank you…
We looked at 3 different companies to have our roof replaced and Total Home was not only the best value their representative was very informative and professional - we were so happy we chose them! Everything went like clockwork…the dumpster was delivered the day prior to the commencement of work. The new shingles arrived before the old roof was removed. The area manager made several visits to keep us updated. He also came by at the end to do an inspection with us. One of the other companies we looked at replaced the roof on our neighbor’s house. Wow, what a contrast! The dumpster didn’t arrive until they were well underway removing the old roof. They finished removing the roof and had to wait for the shingles to arrive the next day! Our home passed the county inspection with flying colors. Next door failed the first inspection. We were SO HAPPY we chose Total Home!
The work was done in a timely manner. The workers were neat and cleaned up once they finished the roof. If I have to do another roof I would hire them again.
From start to finish, the entire team at Total Home was remarkable. Travis heard my difficult situation & made it a priority to get my roof completed knowing I was in a time crunch. Rachel & Gaby handled the admin side of my project with ease & absolutely no frustration. I then met Robert & his remarkable team that literally had my old roof off & new roof on within 24 hours. At one point, I had a question & received a response back from Robert within minutes. This type of service displays to me that each client is a priority & that is what you need when you have had poor experiences with other businesses. Not only was the roofing team fast, but efficient, maintained a clean work area & were polite as can be! I was in constant communication with all of the team who made sure to follow up with me to ensure excellence throughout the whole process! I am confident that we have made the right decision by choosing Total Home Roofing as I have complete peace during this process. Don’t even hesitate on making them your #1 roofing experts!
Highly recommend Total Home Roofing. Working with Cody was a pleasure and he took the time to answer all my questions. Process was quick, roof installation was done right away, and was a quality and professional installation. Work crews were professional and performed the work with great care.
I had Jason Asher come out and give me an estimate. He was well informed with products and services that they could provide. I had a couple minor problems I wanted corrected after completion of my roof and I called Jason who then worked my issue and had it corrected that next day. Great guy to work with.
From the initial quote to the very end, Total Home Roofing did a great job. Within a week of signing the contract, the work was scheduled and completed. Big shout out to David Hughes who came to my house and informed me about the entire process and even followed up once the work was done. In fact, everyone I was in contact with did a great job keeping me up to date with everything going on.
A "Totally" professional company! Edgar answered all our questions and gave us an estimate in the ballpark of others. The job was started shortly after signing the contract. The workers put in 3 honest days work and finished at the projected time. They were hard workers and knew what they were doing! And they cleaned up afterward. So good to work with a company that delivers the job!
I requesed an estimate and Cody responded right away. We are from out of town and had a lot of questions about roofs in Florida. Cody took the time to explain everything and even helped us go through some other quotes. Overall very helpful and responsive, I highly recommend!
I recently spoke with Cody at Total Home Roofing about following up some much needed repairs on our home. I was little nervous about not knowing which questions to ask, but Cody was extremely knowledgeable and patient. Great representative of the company! I never felt rushed or spoken down to, which means alot. Even though I was just asking for more information and hadn't settled on a proect date, I always felt like a valued customer. That's why Total Home will be getting our business. It's got to start with having good people on your team, and Total Home has one of the best!!!
I own a store that the sales rep Amir comes into with his family. He took the time to give me a quote on my home in Titusville. I ended up not needing his services because the roof was still in good condition. He was knowledgeable and very respectful of my needs. I recommend Amir at Total Home Roofing for your roofing needs. The care to detail despite knowing I wasn’t going to buy was astonishing.
I would recommend Travis Janke with Total Home Roofing to my family and friends. Travis had excellent customer service which is hard to find! He made sure all our questions were answered and that our project ran smoothly! Thank you Travis! We love our new roof!
Roberta came out to my house and inspected my roof and discovered damage. She documented the damage and worked with my insurance company to get me a new roof. She is a Rock Star!! The install team did a great job and were done in three days. They left the area clean with no nails or trash at all. Currently I am in the last phase of the project waiting for the inspection. Overall a great experience and I love my new roof!!!
"EXCELLENT" doesn't even begin to describe how things went on this job. Starting with the sales rep (Chris G) who gave me the estimate. He arrived on time, gave me a fair price, he even took the time to work with my insurance agent to get the documentation necessary for my claim to be approved. The job started right on time. The crew that did the work was amazing. They showed up every day right when they said they would, and worked almost non stop throughout the day. I explained to the supervisor that of all the landscaping around the house, the only thing I cared about was this 30 year old desert rose in front of my dining room window. The plant was too large and heavy to move. These guys went to great lengths to protect that plant (I am forever grateful for the care they took with it). The roof looks beautiful, not a scratch on my gutters. I was so happy with them, that I hired them again to reroof my mothers house.
Cody Tahtinen has been great to work with and has helped provide some very competitive pricing for some of my upcoming Multi-Family Projects! I would highly recommend discussing any roofing needs with him on any existing or new properties because he is a great ally to have in your corner!
I had the pleasure of speaking with Patrick Hogan, who is very knowledgeable on his teams services to the smallest detail. He provided me with everything I needed to know about his company and the solutions they have for various properties they have dealt with. I highly recommend Patrick Hogan with Total Home Roofing due to his outstanding communication with his customers and his great attention to detail!
I am so pleased with all aspects (timeliness, workmanship, information, and courteous friendly treatment) of your Total Roofing company. This is my second roof that needed replaced and the service is consistently above average. Obed Santiago, Chris Gourley, and Katie Lemire were great, but even those who I did not directly deal with performed in a professional manner. I would definitely use them again and would recommend.
I have worked with Total Home Roofing on two projects in the last three years. The first was a shingle roof replacement at my commercial building in Cocoa, FL. Most recently they just completed a metal roof installation at my home in Cocoa Beach, FL. After working with their roofing consultant, Travis Janke, and their excellent installation team during the first job, there was never a doubt in my mind which company I would be using when it came time to replace the roof on my home. Travis is extremely knowledgeable, personable, and enjoyable to work with. Both removal and installation teams were efficient and tremendously hard workers. Every person I have dealt with during these installations has been very respectful to both me and my property. I highly recommend using Total Home Roofing for any roofing project in your future. Mike Andrysiak
They stand by their work! I met with the salesman Eric for a quote and after talking with him for a while, hiring Total Home Roofing just seamed right. They did a very thorough job prepping and shingling the roof as I watched most of the work being done. When they were finished, I found some gutter damage that was more than expected so I took some pictures and sent an email to Eric and the job supervisor. I was more than happy how they ended up correcting the issue and I wouldn't hesitate to recomend Total Home Roofing to anyone as I know they stand behind their work 100%.
This company did a great job from start to finish. Thank you Kevin for coming out not once but twice to represent Total Home when our insurance sent out a second adjuster. Thank you Edgar for getting with the insurance and making it all happen. Big thanks to ALL the hard working men that gave my family a leak free beautiful new roof! From the office to the field everyone worked hard for us, and made it happen. Total Home will always be our roofers.
David Hughes and the Total Home team were great to work with. They were quick to respond and get the work done and were consistent in their pricing from the beginning. There were no surprises. They were flexible in working with the timing of the insurance payouts and never pressured me. It was a great feeling to have a new roof in place as a hurricane threatened our county. Thanks to Dave, Ryan, and the whole crew!
I called Total Home Roofing and spoke with David Hughes about a new roof. David showed up in a day and explained everything to us in a clear easy to understand manner. He pointed out things that other roofers just don't do nowadays, like take pride in their work and going the extra mile to make every job a quality job. I highly recommend Total Home Roofing to anyone considering a new roof as they were professional, kept a clean jobsite all at a very fair price. Special thanks again to David Hughes and Total Home Roofing.